Holiday Inn Express - Glasgow - City Ctr Riverside, an IHG Hotel

My friend had a medical emergency and ended up in hospital all weekend, the staff were amazing with late check in and accommodating. You can order pizza 24/7 Food is exceptional - breakfast and options - SUPERB. Best latte I’ve ever had. They offer free toiletries if you forget something Staff go above and beyond - customer service exceptional. Layout of the room and the bed oh my days … with everything going on the bed was amazing! So comfortable, you can even request to change pillows. Air con in the room- turned off as not needed but loved that they had this as a facility. If you want a lie in and don’t have room service for cleaners you can get extra towels from reception.

First time to Glasgow , went to a gig at the 02 academy, bit stressfull getting parked as we parked in the wrong car park , there are two NCP car parks on the same street which wasn't made clear and in doing so prob got a fine for driving in a bus lane which wasn't clear so if your driving be aware of this before you travel , hotel tho was spot on , really quite , slept really well and a well organised breakfast , around a 15 min walk to the academy and also into city center , Glasgow has allot to offer and the people are fantastic so will definitely return and prob use this hotel again , really cool bar next to the hotel called the Scotia, oldest pub in Glasgow with live music and well stocked with whisky 🥃,with lots of history including been billy Connelly local back in the day ..overall very happy with this hotel

Very good receptionist on arrival—courteous and helpful. Room entry cards worked first go, which they don't always. Room spotless and well-organised. A lot of thought has gone into producing a standardised budget room that has effective basic facilities eg bright reading lights, easy to use clothes storage, pillows of different firmnesses, surfaces that are easily kept clean etc. Absolutely no frills, but nothing really irritating either. Good location a short walk from the city centre and stations.

The staff are so welcoming and helpful. Receptionist was very cheerful and got us sorted out with parking. The bar tender was lovely and again very cheerful and helpful. Breakfast was really busy but the staff cleared a table quickly for us. Breakfast was good. Nice bread for toast and good bacon, sausage, eggs and tomatoes. Lots to choose from. Decent coffee Shower was good. Bed was comfy. We slept well. The hotel was quiet despite it being really busy. We were going to Barrowlands and this was a good location for going to the gig

We loved so many things: the room was spacious, clean and inviting; breakfast included was a treat; hotel overall felt very secure and in a great location BUT most of all we loved the staff. There was an immediate warmth to all the staff we dealt with and they were so willing to help us and very easy to communicate with prior to our arrival. Nothing was too much trouble. I mistakenly booked a twin instead of a double, we were travelling with bikes that needed storing during our stay and we arrived a bit early but none of these were an issue for the staff. They really made our stay special and hassle free. Many, many thanks.